Shipping and Return

Last updated: March 18, 2026

Thank you for shopping with GRIPPIT STORE.

All orders ship from our fulfillment centers within the United States.

Processing Time:
Orders are processed within 1-2 business days.

Shipping Time:
Estimated delivery: 3-5 business days after processing.

Shipping Rates:
Free shipping on all orders within the United States.

Order Tracking:
You will receive a tracking number by email once your order ships.

Lost or Delayed Packages:
If your order has not arrived within the estimated delivery timeframe, contact us at info@grippit.store. We will check with the carrier. We cannot refund packages marked "Delivered" by the carrier.

Incorrect Address:
We are not responsible for lost packages due to an incorrect shipping address.

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Returns:
You have 30 days after delivery to request a return.

To be eligible, items must be unused, in original packaging, with proof of purchase.

Return Process:
Contact us at info@grippit.store to start a return.

Please note: Our return warehouse is located outside the United States.

Return Shipping:

• Defective, damaged, or incorrect items: We resolve without requiring a return.

• Other returns (change of mind, etc.): You pay return shipping. Costs are non-refundable.

Non-returnable items:
Sale items, gift cards, and used/damaged items (not our error).

Refunds:
Approved refunds are issued within 10 business days to your original payment method.

Lost Packages:
If tracking shows "Delivered" but you did not receive it, check with your local post office or neighbors first. Refunds cannot be issued for packages marked "Delivered" by the carrier.

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Contact
For any questions: info@grippit.store